Technical Support Specialist Intern
ChennaiInternshipInternship15k a monthPosted open since apr 2026
IT support internship at Cyces Innovation Labs in Chennai. Open to freshers. Stipend ₹15,000 a month.
About the role
Provide L1 and L2 technical support for internal tools, client-facing applications, and infrastructure. Monitor system performance, application health, and error logs to proactively identify and address issues. Investigate incidents, perform root cause analysis, and ensure timely resolution and communication.
What you'll do
- Provide L1 and L2 technical support for internal tools, client-facing applications, and infrastructure
- Monitor system performance, application health, and error logs to proactively identify and address issues
- Investigate incidents, perform root cause analysis, and ensure timely resolution and communication
- Collaborate with development, QA, DevOps, and product teams for escalated issues and long-term fixes
- Support system configuration, access control, and user provisioning processes
What you need
- Troubleshooting
- ServiceNow
- AWS
- SQL
- PostgreSQL
- MongoDB
Good to have
- CI/CD
- Azure
- JIRA
- Datadog
- Freshdesk
- Root cause analysis