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Scent Solutions Executive, India

MumbaiFull-timeFresherPosted 2 weeks ago

Entry-level customer support role at Danisco in Mumbai. Open to freshers with a BBA.

About the role

Are you passionate about exploring fragrance creation and developing the scents of tomorrow? Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design. The role is based in Mumbai, India ( onsite role). Be part of a creative, collaborative, and impact-driven team where together we can achieve greatness and make a real impact.

What you'll do

  • Translate customer briefs into suitable fragrance recommendations based on application, olfactive direction, performance and price
  • Coordinate samples, submissions and customer feedback with internal teams to ensure timely delivery from brief to order
  • Support customers and distributors in using digital, self-service and AI tools for fragrance selection and follow-up
  • Prepare quotations and support pricing, sales, margin and cost-to-serve objectives with relevant teams
  • Collaborate with Sales, Marketing, Portfolio Management, fragrance specialists and Customer Service to resolve issues and strengthen customer support

What you need

  • Customer service
  • Sales
  • Portfolio management
  • Learning and development
  • Chemistry
  • Communication

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