Back Office Manager - Operations
MumbaiFull-timeMid levelPosted 5 months ago
Mid-level operations role at Datamark in Mumbai.
About the role
Back Office Manager - Operations at Datamark. Team Management & Leadership.
What you'll do
- Lead, supervise, and motivate a team of back-office associates, ensuring high levels of productivity and engagement
- Provide training, coaching, and performance feedback to ensure consistent improvement and skill development
- Manage staffing levels and schedules to ensure the back office is adequately resourced at all times
- Identify, recommend, and implement process improvements to enhance operational efficiency and reduce costs
- Work closely with other departments to understand requirements and ensure seamless integration between back office and front office teams
What you need
- Reporting
- Front office
- Documentation
- Team management
- Process improvement
- Data privacy
Good to have
- Client relationship