Back Office Trainer

About the role

In this essential role, you will be responsible for devising and delivering training programs for our back office team, ensuring that all associates are equipped with the necessary skills and knowledge to excel in their roles. You will develop comprehensive training materials and conduct engaging sessions, fostering a culture of continuous learning and improvement.

What you'll do

• Conduct training sessions for new and existing back office associates
• Develop and maintain training materials, guides, and resources
• Assess training effectiveness and make necessary adjustments to programs
• Monitor the progress of trainees and provide ongoing feedback
• Collaborate with management to identify training needs and priorities

What you need

• Excel
• MS Office
• PowerPoint