Senior Analyst - ServiceNow
BengaluruFull-timeMid levelPosted 1 week ago
Mid-level software engineering role at Dautom in Bengaluru. Needs an MCA.
About the role
Provide first and Second level support to end-users using the ServiceNow platform . Assist users with general inquiries, issues, and requests related to ServiceNow functionality. Troubleshoot and resolve basic ServiceNow incidents and problems, MFA related issues, Access provisioning, administration on Okta etc.
What you'll do
- Provide first and Second level support to end-users using the ServiceNow platform
- Assist users with general inquiries, issues, and requests related to ServiceNow functionality
- Troubleshoot and resolve basic ServiceNow incidents and problems, MFA related issues, Access provisioning, administration on Okta etc
- Setting up email ids for SSO
- Monitor Workflows and Queues
What you need
- ServiceNow
- IAM
- Active Directory
- Ticketing tools