Senior Lead Associate - Hosting

About the role

Acting as a catalyst for service optimisation and operational excellence, the role delivers sustainable, measurable improvements to the hosting estate and its supporting governance model, independent of day-to-day operational service delivery

What you'll do

• Hosting Operational Hygiene delivery
• Conduct comprehensive assessments of hosting service documentation, operational artefacts, and knowledge assets to identify gaps, inconsistencies
• Drive the standardisation and optimisation of operational procedures and knowledge management practices
• Lead targeted technical debt reduction initiatives focused on eliminating accumulated patching debt, reducing long-term vulnerability exposure
• Assess and remediate configuration management deficiencies, including configuration drift, legacy standards, policy inconsistencies, insecure settings

What you need

• Audit
• VMware
• Risk management
• Windows Server
• Linux
• Internal audit

Good to have

• Operational risk