Assistant Vice President, Regional Sales Manager, Consumer Banking Group
BengaluruFull-timeLead levelPosted over a month ago
Leadership sales role at DBS Bank India in Bengaluru.
About the role
Lead and manage a team of Service Managers to deliver exceptional customer service and drive operational excellence within the Consumer Banking Group Develop and implement strategies to enhance customer experience, improve process efficiency, and drive continuous improvement Oversee the day-to-day operations of the team, including task allocation, performance management, and team development
What you'll do
- Lead and manage a team of Service Managers to deliver exceptional customer service and drive operational excellence within the Consumer Banking Group
- Develop and implement strategies to enhance customer experience, improve process efficiency, and drive continuous improvement
- Oversee the day-to-day operations of the team, including task allocation, performance management, and team development
- Collaborate with cross-functional teams to identify and address customer pain points, and implement solutions to enhance the overall customer journey
What you need
- Sales
- Customer service
- Performance management