Vice President, Enterprise Technology Command Center, Major Incident Manager, DTI Site Reliability Engineering

About the role

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

What you'll do

• Lead and manage major incidents from detection through resolution, ensuring rapid service restoration and minimal business impact
• Ensure all incidents are thoroughly documented, including timelines, actions taken, and resolution steps
• Ensure compliance with MAS, local in-country regulatory process during incident reporting requirements