Operations Associate Vice President- Payroll ops

About the role

The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite.

What you'll do

• Strategic Foresight & Thought Leadership: Drive the long-term vision for India-based MPHRO delivery, providing thought leadership on agentic AI, RPA
• Go-to-Market & Pricing Strategy: Architect go-to-market strategies and commercial models for US clients
• HR Services Transition & Transformation: Lead zero-disruption transitions of clients' HR and payroll functions. Develop transition playbooks, SOPs
• Client Relationship Management: Build trusted advisor relationships at the CHRO, CFO, and COO levels. Lead executive business reviews, manage escalations
• Program Delivery & Risk Management: Govern end-to-end MPHRO delivery across the hire-to-retire spectrum. Monitor SLAs, KPIs

What you need

• Payroll
• Employee engagement
• Recruitment
• Onboarding
• Oracle Fusion
• SuccessFactors

Good to have

• Workday
• Talent management
• Go-to-market
• RPA
• LLMs
• SOP writing