Operations Analyst, AS
JaipurFull-timeJunior levelPosted 3 days ago
Operations role at Deutsche Bank in Jaipur. Needs a degree.
About the role
The person will be responsible for day-to-day review of voice logs between Client Relationship Managers (RC) and clients where trade details are discussed and agreed. They need to ensure that all key trade-related details are clearly discussed, accurately captured, and documented in the applicable product-specific template.
What you'll do
- Review voice logs between RCs and clients to validate that trade details have been discussed and agreed as per the required standards
- Identify and highlight missing, incomplete, inconsistent, or unclear trade details and escalate exceptions to the relevant stakeholders within agreed timelines
- Ensure accurate and timely completion of daily production activities in line with defined SLAs, cut-off times, and quality expectations
- Perform quality checks on completed reviews to support consistency, audit readiness, and control effectiveness
- Assist in preparing and reviewing daily control / production reports, including tracking of open items, exceptions, and follow-ups
What you need
- Reporting
- Excel
- Documentation
- Process improvement
- MS Office
- Client relationship
Good to have
- Wealth management
- Internal controls
- PowerPoint