IT Service Specialist
MaharashtraFull-timeJunior levelPosted 3 weeks ago
Supply chain role at DHL Group in Maharashtra.
About the role
IT Service Specialist at DHL Group. The product is designed for fast rollout and fast adoption, but one of the key elements of the product is the capability to keep the run activity stable and implement a….
What you'll do
- The product is designed for fast rollout and fast adoption, but one of the key elements of the product is the capability to keep the run activity stable and implement a…
- The run activities include support to all our operations globally, providing first contact with sites in case of problems
- Given the global nature of the team, the structure is currently shifted across time zones and the resource will be accountable for issues raised during the assigned shift
- Need to deliver support for the service management team in a specific shift
- Act as the first point of contact for every issue that is accountable as IT within the specific area
What you need
- ITIL
- Ticketing tools
- Warehouse operations