Senior Territory Service Representative GSR 386596
GurugramFull-time3–6 yrsPosted 2 weeks ago
Mid-level supply chain role at DHL Group in Gurugram. Needs 3+ years and Class 10.
About the role
The Senior Territory Service Representative (Senior TSR) – Operations is responsible for managing the timely pickup and delivery of customer shipments while ensuring high standards of service quality, operational efficiency and customer experience across assigned territories.
What you'll do
- Execute timely pickup and delivery of shipments across assigned territories while meeting defined service commitments
- Ensure accurate handling, loading, transportation and delivery of customer shipments
- Optimize daily route execution to maximize delivery productivity and customer coverage
- Maintain high first-attempt delivery success and minimize service failures
- Support branch operations during peak business periods and contingency situations
What you need
- Logistics
- Last-mile delivery
- SOP writing
- Reconciliation
- Dart