Founder's Office (Deal Desk)

About the role

The role brings legal and regulatory judgment to decisions on merchant acceptance, categories, and deal terms, especially for edge cases that don’t fit standard templates. The Deal Desk is being established to embed compliance into onboarding, escalation, and deboarding decisions alongside product and risk teams, enabling sales to get real-time compliance answers during calls rather than after.

What you'll do

• Bring the regulatory compliance perspective to merchant onboarding, escalation, and deboarding meetings alongside product and risk teams
• Work through edge cases: merchants with novel business models, categories, or markets; propose compliant paths or clear rejections with rationale for sign-off
• Help define which new merchant categories and customer types can be supported and under what conditions
• Handle contract-related aspects of deals and day-to-day commercial requests: negotiated merchant terms, partner term updates, vendor onboarding paperwork, etc.
• Maintain the backend pricing table to ensure negotiated terms are accurately recorded and applied

What you need

• Sales
• Compliance
• Escalation handling
• Problem solving