Lead Technical SAAS Support
BengaluruFull-timeSenior levelPosted 5 days ago
Senior customer support role at Dover India Pvt.,Ltd. in Bengaluru.
About the role
We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainable Technologies.
What you'll do
- Coordinate shift coverage and workload distribution across support teams
- Ensure consistent service delivery in a 24x5 / follow-the-sun support model
What you need
- Customer handling
- Communication