Assistant Manager - IT
PuneFull-time5–10 yrsPosted 4 days ago
Senior IT support role at E407 Sulzer Pumps in Pune. Needs 5+ years and a B.Tech, B.E. or B.Sc.
About the role
The IT Sr. Support is responsible for providing advanced technical support to end-users, resolving IT issues, and maintaining IT systems. This role works autonomously and supports non-routine technical problems. This job profile is intended for experienced professional-level staff that generally works autonomously and only requires closer supervision in non-routine situations.
What you'll do
- Ensure the service and system is returned to an operational state as quickly as possible on a best effort basis and following the processes defined for resolution and…
- Responsible for Level 2 Support Functions
- Support of Business applications within the responsible locations. Including installation and maintenance of all company software
- Responsible for repair and configuration of client hardware including all client peripherals
- Responsible for core build and Operating Systems Configuration including Windows, Office Suite, and associated software
What you need
- Active Directory
- Windows
- Hardware
- Networking
- SQL
Good to have
- ITIL
- ServiceNow