Associate, Servicing Transaction Mgmt

About the role

The Forward STM manages the Loan Boarding, De-Boarding & Correspondence process. Duties will include liaising with Prior Servicers and Business Units to ensure smooth boarding of files into the MSP system .

What you'll do

• Handle all the assigned day-to-day boarding files from different clients
• Extend support to team as and when required to complete the boarding files in line with the manager’s direction
• Effectiveness on follow-ups with prior servicer and business units
• Apply critical thinking and sound judgment, beyond merely following instructions
• Proactively ask questions to ensure accuracy and effectiveness

What you need

• Excel