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Analyst

MohaliFull-time0.5–4 yrsPosted today

Junior analyst role at eClerx in Mohali. Needs 0.5+ years and a B.Tech, B.E. or B.Sc.

About the role

BPO MIS Analyst (SQL & VBA Must). Minimum 6 Months Experience As a BPO MIS Analyst, you will be responsible for managing and analyzing data to ensure the effective operation of our Business Process Outsourcing (BPO) services. Your primary focus will be on developing, maintaining, and optimizing Management Information Systems (MIS) to support decision-making processes and enhance operational efficiency.

What you'll do

  • Reporting: Generate and distribute daily, weekly, and monthly reports to relevant stakeholders, ensuring accuracy and timeliness
  • Process Improvement: Collaborate with cross-functional teams to identify and implement process improvements based on data analysis findings

What you need

  • Data visualisation
  • Power BI
  • Excel
  • Tableau
  • PowerPoint
  • SQL

Good to have

  • Python
  • R
  • MIS reporting
  • Dashboarding
  • VBA

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