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Associate Process Manager

MumbaiFull-timeMid levelPosted today

Mid-level operations role at eClerx in Mumbai.

About the role

Map user profile flow to Braze; set up identity resolution and profile synchronization across mobile, web, and server-side sources Align event schema to the client's data model; build data pipelines with event mapping via REST APIs / CDI Perform data cleansing, deduplication, transformation, automated validation, and reconciliation against source

What you'll do

  • Perform data cleansing, deduplication, transformation, automated validation, and reconciliation against source
  • Build a reusable data-layer template, then adapt it per market for local attributes, data residency, and compliance
  • Support post-go-live stabilization — monitor data drift, resolve production data issues, reconcile across live markets, and hand over runbooks
  • Collaborate hands-on with the client's internal engineering, mobile, and web SDK teams

What you need

  • ETL
  • REST APIs
  • Reconciliation

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