Associate Process Manager
PuneFull-time3–5 yrsPosted open since feb 2024
Mid-level operations role at eClerx in Pune. Needs 3–5 years and an MBA, M.Com or B.Com.
About the role
Willingness to continuously learn, upgrade skills and stay relevant to business demands We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting
What you'll do
- As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPI’s and SLA’s which are defined in the…
- Be primary point of contact with our client partners for any BAU related queries
- Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products
- Supporting managers in handling daily issues and assume the role of a process SME
- Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties
What you need
- Reporting
- Excel
- Capital markets
- Reconciliation
- Problem solving