Process Manager
MumbaiFull-time5–9 yrsPosted open since dec 2025
Senior operations role at eClerx in Mumbai. Needs 5+ years and a B.Tech, B.E. or BBA.
About the role
The Business Analyst works in close co-ordination with all business owners and IT team members to analyze, design, document and implement solutions to business challenges.
What you'll do
- Elicit, analyze, and document business and software requirements (BRD, SRS)
- Translate business needs into functional and non-functional requirements for developers
- Able to create proper functional requirements and detail specifications
- Process Modeling Create workflow diagrams and process maps for current and future states
- Identify opportunities for process improvement
What you need
- Reporting
- Excel
- Business analysis
- Documentation
- Process improvement
- MS Office
Good to have
- Test cases
- JIRA
- HTML
- Confluence
- PowerPoint