Business process Analyst-ServiceNow
BengaluruFull-time8–14 yrsPosted yesterday
Leadership software engineering role at Ecolab in Bengaluru. Needs 8+ years and a B.Tech, B.E. or B.Sc.
About the role
In this role you will partner with individuals across the organization, at various levels, including divisional business teams, product owners, IT teams and ServiceNow team members (Service Delivery and Operations teams) to facilitate user story gathering and design sessions, and collaboratively define solutions that address key opportunities
What you'll do
- Assist in the collection and documentation of business requirements
- Translate business needs into functional specifications and process flows
- Identify gaps, inefficiencies, and opportunities for automation and optimization
- Owns HLD and LLD from functional standpoint however shall not be limited to only functional aspects alone and may extend further to b usiness knowle dge also
- Conduct research and analysis to support business decision-making
What you need
- ServiceNow
- Business analysis
- PowerPoint
Good to have
- ITIL