ServiceNow Technical Product Manager
BengaluruFull-timeMid levelPosted yesterday
Mid-level product management role at Ecolab in Bengaluru. Needs a B.Tech, B.E. or B.Sc.
About the role
As the product continues to expand, we need a leader who can bring these areas together around a consistent case-management model without forcing every function into the same process. You will serve as the technical product owner for GBS+ capabilities built primarily on ServiceNow Customer Service Management.
What you'll do
- Own the GBS+ Product Roadmap
- Own and maintain the ServiceNow product roadmap for GBS+ and the shared-services functions it supports
- Work with business product managers, process owners, and service leaders to understand priorities, pain points, and expected outcomes
- Turn business priorities into product capabilities, release plans, and a focused backlog
- Maintain a clear view of committed work, new demand, dependencies, constraints, and risks
What you need
- ServiceNow
- Product strategy
- Business analysis
- Stakeholder management
- Agile
- Roadmapping
Good to have
- Accounts receivable
- Record to report
- SAP
- ITIL
- Data structures
- ERP