Senior Executive - Investments Operations
MumbaiFull-time4–7 yrsPosted 1 week ago
Mid-level banking role at edufund in Mumbai. Needs 4+ years.
About the role
You will be part of the core Investment operations team, responsible for managing daily mutual fund operations activity and constantly contribute to the processes to achieve a seamless customer experience. The ideal candidate is expected to demonstrate strong critical thinking and prioritize time effectively according to the needs of the company.
What you'll do
- Onboarding new clients (KYC, account opening and order processing) and ensure responses to customer queries are as per the defined TAT
- Coordinate end-to-end query resolution with multiple entities such as RTA, Payment Gateway Partners, AMCs, and customers
- Identify the issues/bugs in any processing application and get the same resolved with responsible teams
- Mutual Fund AUM Reconciliation and other MIS
- Continuously update knowledge on various product offering/process and regulatory changes and stay ahead of the curve for quick resolutions
What you need
- Mutual funds
- Customer service
- Onboarding
- KYC
- MIS reporting
- Reconciliation
Good to have
- Wealth management