All roles at Eightfold

Manager, Customer Engineering (Post go-live support and integrations)

BengaluruFull-timeHybridMid levelPosted 4 weeks ago

Mid-level customer support role at Eightfold in Bengaluru. Hybrid.

About the role

For decades, the connection between individuals and opportunities has been based on who they are and their network's strength vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals and how jobs and career decisions are made.

What you'll do

  • Lead & develop: Manage, mentor, and grow a team of FDEs
  • Own customers: Oversee ~15 strategic accounts and personally engage with the highest-impact relationships
  • Drive outcomes: Ensure customers realize measurable value from our platform and proactively address account risks
  • Own the number: Drive portfolio-level Customer Value & Sentiment Score (CVSS) and overall account health

What you need

  • Valuation
Apply on Eightfold's site