India Supervisor, Business Services
IndoreFull-time3.4–4 yrsPosted 2 months ago
Mid-level operations role at Emcm in Indore. Needs 3.4–4 years and a degree.
About the role
Supervises and provides leadership to direct reports. Manages work flow and assigns tasks.
What you'll do
- Manage a team of BPO processors into the area of Accounts payable, collections, sales as per business alignment
- Timely reporting of data, MIS and related metrics
- Assists in keeping vendor accounts updated and accurate
- Returns or resolves quality control issues in problem queues
- Meets or exceeds individual productivity requirements
What you need
- Coordination
- Customer service
- Accounts payable
- MIS reporting
- Reporting