India Analyst, HR Operations

About the role

Provides HR Administrative / operations assistance to all employees / stakeholders. Handles incoming calls, emails and in person meetings with employees regarding inquires across all internal HR policies, practices and procedures, training. The role is responsible for receiving, routing, resolving and properly documenting and closing all inquiries in an accurate and timely manner.

What you'll do

• Handles incoming queries in accordance with service model
• Responds to general inquiries concerning transition activities in accordance with established policies and procedures
• Creates electronic record to capture customer / stakeholder interactions; provides quality service and resolve efficiently
• May provide assistance with other HR teams / projects, as needed, to support both internal and external business partners
• May perform administrative duties specific to department such as conducting research, updating standard templates and reports, and preparing collateral materials

What you need

• HR operations
• Recruitment
• Payroll