ServiceNow ITOM Engineer

About the role

This position will provide technical solutions and recommendations as part of a larger project team and requires the ability to interact with and provide technical direction for end user departments and for other department employees and contractors.

What you'll do

• Represent the customer's voice to the technology and design team
• Analyze requirements from cross-functional ServiceNow teams, translate into technical specifications and implement functionalities pertaining to CMDB, Discovery
• Manage and refine the product backlog, create user stories and perform release planning. Define and Prioritize features by ranking them against strategic goals and…
• Perform on going product review, analysis and decision regarding product enhancement (backlog grooming)
• Define roadmap strategy and maintain the roadmap

What you need

• ServiceNow
• SQL
• Agile
• CI/CD
• Data warehousing
• Data modelling