Director, Global People Operations & AI
RemoteFull-timeLead levelPosted over a month ago
Leadership HR role at Ethos Life. Needs a degree. Remote.
About the role
As Director, Global People Operations & AI, you'll own how People services are delivered worldwide: the Global People Services team, the operating model that supports every employee, and the automation and enablement strategy for the entire People organization.
What you'll do
- Own the strategy and multi-year roadmap for Global People Operations, defining how the People organization delivers services across all regions
- Lead the Global People Services team, setting standards, service levels, quality, and coverage across geographies
- Set the direction for automation and enablement across the global People organization
- Design and implement a tiered service model spanning self-service (knowledge, portals, and AI assistants)
- Build the governance framework for AI and automation in People Ops: guardrails, human-in-the-loop controls, privacy, security, auditability
What you need
- HR operations
- Recruitment
- Data privacy