Lead Business Analyst

About the role

This is a high-impact individual contributor role sitting at the intersection of sales analytics, process optimization, and systems ownership. In this role, you'll translate complex data into decisions that directly move revenue. The Sr. Revenue Operations Analyst will drive infrastructure that powers our sales teams: funnel reporting, performance dashboards, experiment analysis, and the data quality standards.

What you'll do

• Own end-to-end reporting across the marketing-to-sales funnel, including leading indicators (dial volume, connect rate), in-process metrics (CVR by segment
• Build and maintain dashboards in Mode, Hex, and Amplitude that give sales leadership a real-time pulse on performance
• Conduct deep-dive analyses on conversion rate trends, agent performance, campaign effectiveness, and channel mix; surface findings in a format executives can act on
• Design and evaluate A/B experiments across outreach cadences, agent workflows, and channel strategies; communicate results with statistical rigor and business context
• Partner with Sales and Finance on building models to help define initiatives such as compensation plans,headcount requirements, and other business critical models

What you need

• Dashboarding
• SQL
• Salesforce
• LLMs

Good to have

• Data analysis