Analyst

About the role

Manage operational delivery and stakeholder relationships for assigned clients. Provide specialized consulting advice based on engagement requirements and support executive-level decision-making. Plan, monitor & manage operational delivery to ensure adherence to agreed quality parameters & timelines.

What you'll do

• Manage operational delivery and stakeholder relationships for assigned clients. Provide specialized consulting advice based on engagement requirements and support…
• Plan, monitor & manage operational delivery to ensure adherence to agreed quality parameters & timelines
• Implement work management trackers, define roles & responsibilities of team members and roll out a work allocation / delivery plan to track completion
• Work with onshore managers to agree on scope of work, key stakeholders, escalation matrices, project milestones & timelines
• Design & Implement management information systems (MIS) for periodic status updates and to identify trends around business processes identified as high on risk / low on…

What you need

• MIS reporting
• CISA