Assistant Manager
MaharashtraFull-time2–5 yrsPosted 2 days ago
Mid-level operations role at EXL in Maharashtra. Needs 2+ years and a B.Tech, B.E. or B.Sc.
About the role
Assistant Manager at EXL. Request management: Monitor the market data inbox and platform queue, categorize requests, check required information, assign priorities.
What you'll do
- Identify missing or inconsistent information and coordinate its resolution
- Reporting and escalation: Report request volumes, backlog aging, overdue actions, entitlement discrepancies
What you need
- Excel
- SOP writing
- SQL
- Reconciliation
- Snowflake
- Coordination