Executive
GurugramFull-time20–30 yrsPosted 1 week ago
Leadership finance role at EXL in Gurugram. Needs 20+ years and a degree.
About the role
Executive at EXL. Monitor customer accounts to identify overdue payments.
What you'll do
- Monitor customer accounts to identify overdue payments
- Contact customers via phone, email, or written communication to collect outstanding dues
- Negotiate payment plans and settlement options when required
- Maintain accurate records of customer interactions and payment status
- Follow up consistently on promised payments
What you need
- Financial statements
- Excel
- LLMs
- Customer service
- Data analysis
- Compliance
Good to have
- CRM