Executive
NoidaFull-time2–3 yrsPosted 2 months ago
Junior sales role at EXL in Noida. Needs 2–3 years and a B.Com or BBA.
About the role
The Sales Audit Support Specialist is responsible for performing comprehensive daily sales audits for Senske Services, ensuring 100% review coverage of all assigned sales transactions. The specialist validates customer information, order accuracy, billing compliance, and overall adherence to established business policies.
What you'll do
- Listen to recording between customers and sales representatives
- Verify order accuracy: activation dates, quote numbers, opportunity ownership, pricing, promotions, taxes, and billing method
- Confirm lead source accuracy against Lead Additional Information and recorded calls; create cases for Sales Management when corrections are required
- Review measurement types and attach required screenshots for custom measurements where applicable
- Validate billing methods (Prepay, PAYG, Installment, % Upfront) and confirm correct payment collection and digital payment setup
What you need
- Sales
- Salesforce
- SOP writing
- Communication
Good to have
- CRM
- MS Office