Executive - Operations
ChennaiFull-time20–30 yrsPosted 4 months ago
Leadership operations role at EXL in Chennai. Needs 20+ years and a degree.
About the role
Recognize and respect cultural diversity. Adapt communication to an individual’s ability to understand. Use medical terminology appropriately. Respond to communications received within a reasonable time frame. Project a professional manner and image. Demonstrate initiative and responsibility. Prioritize and perform multiple tasks.
What you'll do
- Use medical terminology appropriately
- Respond to communications received within a reasonable time frame
- Attend functional team meetings and mandatory in-service education
- Maintain proper observation and adherence to company policies and procedures
- Interact and probe the insurance representative to get the required status update and have the claim resolved
What you need
- LLMs
- Customer service
- Data analysis
- Financial statements