Manager
KochiFull-time9–12 yrsPosted 2 weeks ago
Leadership finance role at EXL in Kochi. Needs 9–12 years and a degree.
About the role
Responsible for leading fraud and Disputes operations, ensuring effective fraud detection, Dispute investigation, and risk mitigation while driving team performance, process improvements, and compliance with regulatory and business requirements. Manage day-to-day fraud and Dispute operations and oversee fraud monitoring activities.
What you'll do
- Responsible for leading fraud and Disputes operations, ensuring effective fraud detection, Dispute investigation, and risk mitigation while driving team performance
- Manage day-to-day fraud and Dispute operations and oversee fraud monitoring activities
- Lead investigations of high-risk fraud cases and ensure timely resolution
- Identify fraud trends, risks, and control gaps, and implement preventive measures
- Drive team performance, productivity, quality, and SLA adherence
What you need
- Compliance
- Audit