Network Operation Specialist
NoidaFull-timeJunior levelPosted 3 months ago
Operations role at EXL in Noida. Needs a degree.
About the role
Manager – Telecom is responsible for enterprise telecom capacity planning, demand forecasting, circuit commissioning, provider governance, telecom optimization, and service delivery across the organization's global network infrastructure. The role ensures adequate network capacity, resilient connectivity, optimized telecom costs, and seamless delivery of telecom services supporting business operations across WAN, Internet, MPLS, and Cloud.
What you'll do
- Responsible for enterprise telecom capacity planning, demand forecasting, circuit commissioning, provider governance, telecom optimization
- Work closely with Network Operations, Infrastructure, Business, Project Management, and Telecom Service Providers to ensure high availability
- Conduct periodic capacity assessments across WAN, Internet, MPLS
- Analyze utilization trends and forecast future bandwidth requirements based on business growth and technology adoption
- Recommend capacity augmentation, optimization, and technology refresh strategies
What you need
- Reporting
- SOP writing
- Accounts payable
- Excel
- Telecom
- Demand planning
Good to have
- Last-mile delivery
- TCP/IP
- Routing and switching
- Power BI
- M&A
- ServiceNow