Senior Executive – AR specialty
ChennaiFull-time20–30 yrsPosted 3 months ago
Leadership accounts role at EXL in Chennai. Needs 20+ years.
About the role
Perform outbound calls to insurance companies, healthcare providers, and TPAs to follow up on pending or denied claims. Handle accounts receivable (AR) activities in the Provider Side Vertical or Payer Collections process. Review and analyze outstanding claims, identify issues, and take appropriate action to ensure timely payment.
What you'll do
- Perform outbound calls to insurance companies, healthcare providers, and TPAs to follow up on pending or denied claims
- Handle accounts receivable (AR) activities in the Provider Side Vertical or Payer Collections process
- Review and analyze outstanding claims, identify issues, and take appropriate action to ensure timely payment
- Resolve claim rejections, denials, and payment discrepancies by coordinating with insurance representatives and internal teams
- Maintain productivity and quality standards as per company and client requirements
What you need
- Accounts receivable
- Financial statements
- Collections
- Compliance
- LLMs
- Voice process
Good to have
- SOP writing