Senior Executive - Operation
ChennaiFull-time3–6 yrsPosted 3 weeks ago
Mid-level operations role at EXL in Chennai. Needs 3+ years and a degree.
About the role
Telecommuter/Internet requirements, if applicable: High Speed internet connection at home, must be broadband Interact and probe the insurance representative to get the required status update and have the claim resolved Ensure Daily Productivity targets are met at the required quality level on the assigned inventory,
What you'll do
- Interact and probe the insurance representative to get the required status update and have the claim resolved
- Ensure Daily Productivity targets are met at the required quality level on the assigned inventory
- Perform timely follow up on claims to avoid revenue loss, Prioritize the pending claims for calling from the aging bucket
- Review claims that have not been paid by insurance companies
- Follow the guidelines and applicable rules while calling insurance companies for confidentiality and HIPAA compliance
What you need
- Data analysis