Senior Executive - Operations
ChennaiFull-time20–30 yrsPosted 1 week ago
Leadership operations role at EXL in Chennai. Needs 20+ years and a degree.
About the role
Follow up promptly to obtain additional information required for claim resolution. Ensure all claims are resolved within established timelines and adhere to defined Service Level Agreements (SLAs). Perform website checks and handle non-callable denials to optimize receivables recovery.
What you'll do
- Review and analyze the assigned outstanding receivables portfolio to identify unresolved claims
- Manage and resolve outstanding and denied claims by coordinating effectively with insurance companies
- Follow up promptly to obtain additional information required for claim resolution
- Ensure all claims are resolved within established timelines and adhere to defined Service Level Agreements (SLAs)
- Perform website checks and handle non-callable denials to optimize receivables recovery
What you need
- LLMs
- Data analysis
- Documentation
- Financial statements
- Accounts receivable