Sr Executive - Collection - Insurance
NoidaFull-timeMid levelPosted 1 week ago
Mid-level banking role at EXL in Noida. Needs a degree.
About the role
Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Works towards maximizing cash inflows & reducing bad debts.
What you'll do
- Ensure fair methods are used to collect outstanding balance on the account Internal Candidates
- Collecting the outstanding receivables
- Resolving customer queries, need basis
- Handling Inbound and outbound calls
- Maintaining process quality parameters
What you need
- Insurance
- Voice process
- Accounts receivable
- Collections
- SOP writing