Technology Solutions Delivery
PuneFull-timeJunior levelPosted 2 months ago
Software engineering role at EXL in Pune. Needs a B.Tech or B.E..
About the role
Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspective IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders. Business Value Creation - Responsible for identifying, implementing and review of service improvement initiatives.
What you'll do
- Managing Business Growth (Ramp-ups)
- Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation
- Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes.
What you need
- Portfolio management
- Internal audit
Good to have
- ITIL