Transformation Solution Consultant
PuneFull-time5–8 yrsPosted 1 week ago
Senior consulting role at EXL in Pune. Needs 5–8 years and a degree.
About the role
The role will be responsible for identifying operational improvement opportunities, eliminating process inefficiencies, driving standardization, and delivering measurable productivity, quality, and customer experience improvements. Working closely with client leadership and operational teams, the individual will define transformation roadmaps, execute improvement programs, and establish governance mechanisms to sustain business outcomes.
What you'll do
- Responsible for identifying operational improvement opportunities, eliminating process inefficiencies, driving standardization, and delivering measurable productivity
- Working closely with client leadership and operational teams, the individual will define transformation roadmaps, execute improvement programs
- Lead Lean Six Sigma-led transformation programs
- Drive process optimization and operational excellence
- Identify and implement non-AI automation solutions
What you need
- Process improvement
- Six Sigma