CMS-Manager-AD-Azure AD
Pune, Chennai, Hyderabad, Kolkata, Noida, Kochi, Thiruvananthapuram, Coimbatore, Mumbai, Gurugram, BengaluruFull-timeMid levelPosted 1 week ago
Mid-level DevOps and cloud role at EY in Pune, Chennai and 9 more cities. Needs an MBA or CA.
About the role
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What you'll do
- Experience managing project KPIs, SLAs and report on Managed Services performance KPIs
- Identify the improvement opportunities to solve customer pain points and track them to closure
- Strong record of driving projects to improve operations and support-related processes and the right technical support experience
- Must be able to thrive in a fast-paced, high-energy environment
- Work with the customer and team to prioritize tickets and manage the overall capacity of the team
What you need
- Azure
- System design
- Capital markets
- IAM
- Internal controls
- Performance management
Good to have
- ITIL
- SAP
- Google Analytics