Professional Service Engineer - Digital Solutions
Navi MumbaiFull-time4–7 yrsPosted 4 months ago
Mid-level electrical and electronics role at Fa Exmi Saasfaprod1 in Navi Mumbai. Needs 4+ years and a B.Tech, B.E. or B.Sc.
About the role
This is an infrastructure + L2/L3 support role (not software development). You will support production systems across cloud and on-prem, handle deployments/upgrades, reduce downtime, and support IS
What you'll do
- Deploy, upgrade and maintain RTDS production environments (cloud + on-prem) to ensure high uptime
- Provide L2/L3 support: troubleshooting, incident resolution, RCA, and service restoration
- Administer AWS/Azure infrastructure, networking, and security
- Implement high availability, disaster recovery, and performance optimization
- Execute safe deployments and upgrades with proper validation and rollback plans
What you need
- Troubleshooting
- Maintenance
- AWS
- SQL Server
- Azure
- CI/CD
Good to have
- ITIL
- JIRA
- Zendesk
- VMware
- ISO 27001
- Root cause analysis