HMPO Assistant Document Verification Officer, Grade- AO, New Delhi
RemoteFull-timeJunior level58k a monthPosted 1 week ago
Junior customer support role at FCDO. Needs a B.Tech or B.E.. Remote; pays ₹57,500 a month.
About the role
The primary purpose of this role is to support HMPO by conducting verification checks on supporting documents submitted for complex British passport applications from India, and by overseeing the distribution of British passports to Visa Application Centres (VACs). The successful candidate will be expected to consistently meet targets for quality, efficiency, and customer service.
What you'll do
- Assisting the Executive Officer (EO) in carrying out verification checks on documents submitted with passport applications as directed by HMPO via the Case Management…
- Assist in maintaining a good relationship with local government officials
- Use the Case management tool to maintain clear and concise electronic records of referrals received and checks carried out
- Use of HMPO databases and tools
What you need
- Income tax
- Performance management
- Customer service
- MS Office
- Data privacy
- Learning and development