Principal Systems Services and Support Analyst
BengaluruFull-time10–18 yrsPosted 5 days ago
Leadership customer support role at Fidelity Investments in Bengaluru. Needs 10+ years and a degree.
About the role
Job Title – Principal Systems Services and Support Analyst As a Technical Specialist in the Enterprise Infrastructure Operations team, you will support multiple teams throughout the Enterprise Infrastructure & Operations (EI&O) business unit ensuring clear, effective, and timely communication throughout the organization.
What you'll do
- Managing recurring communication activities across appropriate channels to improve awareness, reduce ambiguity, and support timely decision-making
What you need
- ITIL
- Customer service
- MS Office
- HTML
- CSS
- Visual design
Good to have
- PowerPoint