Senior Branch Manager
AsikaFull-timeSenior levelPosted 1 week ago
Senior finance role at Finova Capital in Asika.
About the role
Ensure that branch staffs are effectively supervising and supporting their SHG groups. Ensure a high standard of discipline. Promote and ensure teamwork. Prepare monthly targets for branch and set targets for individual staff according to overall Annapurna standards and targets. Continuously analyze staff performance and respond swiftly to performance deficiencies.
What you'll do
- Supervise, support and motivate branch staff. Ensure that branch staffs are effectively supervising and supporting their SHG groups. Ensure a high standard of…
- Prepare monthly targets for branch and set targets for individual staff according to overall Annapurna standards and targets
- Ensure that staff is providing excellent customer service and ensure brand recognition
- Establish links and build rapport with local Banks, govt. departments and other MFIs
- Ensure quality of loan evaluation and application of the loan policies and procedures
What you need
- Performance management
- Customer service