Supervisor, Client Contact
GurugramFull-timeFresherPosted 3 days ago
Entry-level finance role at FIS in Gurugram. Open to freshers.
About the role
Experienced (relevant combo of work and education) Supervises team in technical and non-technical client service operations, including call center and service desk activities to ensure efficient triage and resolution of client issues while maintaining service standards. Oversees virtual client service via various channels to provide specialized support for escalated client issues and ensure timely and effective resolution.
What you need
- Customer service
- Sales
- Data analysis
- Compliance
- System design