Production Monitoring Engineer

About the role

The Monitoring Engineer is a hands‑on technical role responsible for the day‑to‑day administration, configuration, and maintenance of enterprise monitoring platforms, with a primary focus on New Relic. The role supports the delivery of effective monitoring and observability across FNZ platforms by implementing agreed monitoring standards, maintaining tooling health, and ensuring monitoring configurations remain current and reliable.

What you'll do

• The current climate has no tolerance for slow performance, broken functionality or downtime with a need for constant and clear visibility into the end-to-end performance…
• Application Monitoring – developing new and innovative solutions to our monitoring requirements
• Stakeholder Communication – ensuring all monitoring solutions are embedded into production BAU and handed over to our operational support teams
• Administer and maintain New Relic monitoring components under guidance from Architects and Senior Analysts, including agent configuration, alert policies, dashboards
• Ensure New Relic agents are installed, configured correctly, and upgraded in accordance with agreed schedules and standards

What you need

• Terraform
• Troubleshooting
• .NET
• SQL Server
• ServiceNow
• Splunk

Good to have

• Microservices