Systems Engineer - Emerging
GurugramFull-timeJunior levelPosted 4 weeks ago
Software engineering role at Fortinet in Gurugram.
About the role
You would act as the key Systems Engineer to work closely with a sales representative to handle SMB accounts customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
What you'll do
- Pre-sales - assist in qualifying sales leads from a technical standpoint
- Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features
- Conversant with networking applications and solutions
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering…
- Understand and follow escalation process
What you need
- Firewalls
- EDR
- SIEM
- Channel sales